FAQ

Currently, we are offering free service to all of our members.  Our normal all inclusive monthly membership will be a very competative price on a monthly basis.

We tailor made our website service so parents with children who are seeking a place to live, or to rent out a room(s) in their own home to other parents with children, don’t have to fumble through hundreds of listings to find one or two compatible matches.  As anyone may use our site for searches, we have made a conscious decision to make our company as kid friendly as possible.  We have implemented many helpful tools to narrow your search using criteria that’s important to you.  We don't think anyone offers such a bang for the buck at our super competative pricing.

Yes.  It's free to join.  You may browse and use all the tools for free.  Only when you would like to contact another member are you obligated to subscribe to a plan.  Then you may send requests to as many different people as you like.

You must fill out all the pages to be visible to other members.

When you are in 'My Matches," you will see (View Details, Request to Contact, Add to Favorites and Send Message.  "Request to Contact" is like a doorbell.  It will automatically alert and send a request to the person that you would like to contact them.  "Send Message" will allow you to type an email to the person from within the roommateswithkids.com website.

We are an all inclusive website.  There will be 1 plan and anything we offer will be included.  Our goal is to help as many people find a compatible roommate situation with the least amount of fuss.  It takes time to read through plans, weighing options, etc., so we made it simple.  You get it all!

With a paid membership you can meet anyone and everyone you want who also has a paid membership.  There is no limit; all inclusive.  We want our members to be able to get in touch with as many other users as needed to make the best roommate choice.

When you are in the process of signing up, at the credit card checkout, you will have an auto renew button that you may choose.  This is great because you don't have to worry about your membership expiring.  You may be out of town or on a mobile device or do not have access to a computer but would like to use the site without interruption should you be near your renewal period.  We also make it a one touch cancellation so you will never have to jump through any hoops to stop membership.  You may decide at any time to cancel membership.

Anyone is welcome to utilize the RoommatesWithKids website to find a roommate.  The site is geared toward parents and single parents so they don't have to jump through a bunch of hoops trying to figure out how to navigate to other parents who have kids.  Many people with children do not have a lot of time to sit on the computer (kids running around, etc.), so we have streamlined the process for expediency.

No, your name is only visible to you.  Your "username" is visible to other members.  We do everything we can to protect your privacy.

Yes, your personal email address is not visible to other members.  It is used for our administraive purposes only and never given to other users or any third parties.  This is also one of the tools that enables you to sign into your account.

To narrow or broaden your search results, you will want to change your preferences.  Each time you choose to narrow or broaden a preference, your search is tailored more to your liking.  The less preferences you specify, the more choices of possible matches are listed.  You're able to be as spedific or general on the searches to suit your needs.  Check out the filters section: You'll love it!

Once you have registered you can go to your profile page, go to the dashboard and choose Account Manager and then choose "Change Email."  Enter your current email and then new email.  Confirm new email and click "Update."

Yes.  Your credit card number is never held in our database.  It is only used for the transaction of signing up for a monthly or reoccurring monthly membership.  The merchant holds all credit card information that you use on our website.  We use one of the biggest American based credit card gateway services company and employ the maximum protection SSL in our website to ensure credit card transactions are safe.

Log into your profile  (only if you chose auto renew when you signed up), go into Account Manager and choose “Delete Account” or "Deactivate Account."  It's that easy.  If you chose a one month membership when entering your credit card information, your plan will automatically end after 30 days.  You will still be able to search but will need to sign up again to contact other members.

In any section on the website, you will see an edit icon on the right side.  There, you can edit photos, or any other information that you would like changed. 

Once you fill out all the pages on your profile, you will be visible to all other members, but you will not see yourself as the site is designed to see all other members.  As long as you completed your registration all the way through, you will be visible to other members.

Go to your profile. Under your profile picture is an option in green script  that says edit profile picture, click on that.  Click Select Image, then it will take you anywhere on your computer you tell it to look.  Select image and click Upload.  Then, when you see the image in your photo gallery, you click on it and it becomes your new profile picture.

After adjusting the filters, you must scroll down the filter page and choose "Apply" to engage the filters chosen.